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Visa Desk

Visa applications, from documents to decision

Manage visa applications in Flyett: collect documents, file, and track each one to a decision. Your team files with the embassy or visa centre; Flyett keeps the checklist, the paperwork and the timeline together.

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What you can do

No more chasing documents over chat and e-mail

Every application, every traveller and every document in one place, with a clear next step for your team.

A checklist for every traveller

Each application lists the documents every traveller needs. See what is in, what is missing, and what was rejected and needs uploading again.

Travellers upload their own

Send a traveller an upload link by e-mail, or copy it into any chat. They confirm it is them with a code on their phone, then add their documents. No login needed.

Filed by your agency

Your team files with the embassy or visa centre, and you set your own price per traveller. Flyett keeps the paperwork and the progress in one place.

Every step on the timeline

Record the filing reference, biometrics, document pickup, passport return and each traveller’s decision. Every update shows who recorded it and when.

A queue for your team

Waiting for documents, action needed, decided, refused and cancellations, each on its own tab. Search by traveller name or reference, and send document reminders.

Started from a flight booking

Start an application from a flight booking and the travellers and travel date come across with it, so nobody types them twice.

The flow

Five steps, one application record

The application carries the travellers, their documents, your price, the invoice and every update until each traveller has a decision.

  1. Start the application

    Choose the destination, purpose and travel date, or start from an existing flight booking with the travellers already filled in.

  2. Collect the documents

    Upload documents against each traveller’s checklist yourself, or send the traveller their own upload link.

  3. Check it is ready

    Before you submit, Flyett checks traveller details and documents, passports valid for six months, and a primary traveller aged 18 or over.

  4. Review, bill and file

    Set your price per traveller, add the customer’s GSTIN if they want it on the invoice, and submit. Your team then files with the embassy or visa centre and records the reference.

  5. Track it to a decision

    Record each step as it happens, then approved or refused for each traveller. Upload the issued visa with its number and validity dates. You are notified once every traveller has a decision.

Documents

Know exactly what is still missing

The checklist shows what each traveller needs, marks what is optional, and flags anything that was rejected. When documents are slow to arrive, send the traveller a link and let them upload from their phone.

  • PDF, JPG or PNG uploads
  • Upload links shared by e-mail or pasted into any chat
  • A readiness check before anything is submitted
Tracking

One timeline your whole team can read

Whoever picks up the file next sees where it stands: when it was filed and under which reference, when biometrics are booked, when the passport came back, and the decision for each traveller.

  • Decisions recorded per traveller, not per file
  • The issued visa stored with its number and validity
  • Notes on the timeline for anything else worth knowing
The queue

See every application your agency is working on

Applications waiting for documents, ones that need your team to act, and the ones already decided, each on its own tab.

Also included

More in every visa application

  • A visa prompt on international flight bookings when travellers may need one, with an apply-by date
  • A tax invoice for each submitted visa application, like any other booking
  • Cancel travellers before filing, with the money going back to where it was paid
  • Travellers choose whether their documents are kept after the decision
  • Delete stored documents from an application whenever you need to
  • Files from applications nobody submits are cleared automatically
  • A tracking page your customer can follow, with the updates sent to them
  • Visa guidance on your quotations

Run your visa desk from the same place as your bookings

See how your team can collect documents, file and track visa applications in Flyett.

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